Frequently asked questions

This page will answer any frequently asked questions that you might have.

If you can't find the answer to your questions here, please don't hesitate to contact us via email, or by telephone on 01539 722041

What's your access Statement and how do I get a copy?
Please click here to view our Access Statement

Cancellation Policy
In the event of a no-show, the full amount of 1st night stay will be charged, as will cancellation of less than 48 hours unless the room is re-let.
A 2 night minimum stay applies some weekends. A 3 night minimum stay applies at bank holiday weekends.
We advise you to take out holiday insurance to cover any losses incurred.

How far is it into the town centre?
a 5 minute flat walk

Where is the nearset pub?
The Castle Inn, on Castle Street, further down the road

Do you have drying facilities?
Yes, we have a large basement area that can be used for drying boots and clothes

What time is breakfast?
Anytime early or late by arrangement

How long have we lived at Bridge House?
30 years

What time do you have to be in at night?
No specific time, we provide you with your own key for the house

Where is the nearest walk?
Going into Kendal over the castle and crossing the River Kent by the footbridge close to the Parish Church

Where is the nearest fell walk?
Approach to Scout Scar, 10 minutes from house then 20 minutes up hill to 360 degree Lakeland views

Where do you recommend to eat?
We have a good selection of restaurants a short walk from the house, including Thai, Italian, French, Indian and Chinese. Kendal also has a good selection of English eating restaurants including vegetarian menus.